{"id":321,"date":"2020-06-25T09:51:50","date_gmt":"2020-06-25T09:51:50","guid":{"rendered":"https:\/\/www.fabricaal.com\/?page_id=321"},"modified":"2021-07-12T19:37:25","modified_gmt":"2021-07-12T19:37:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.fabricaal.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_section css=”.vc_custom_1593078746404{margin-top: 50px !important;}”][vc_row css=”.vc_custom_1593079204193{margin-top: 75px !important;}”][vc_column][mk_fancy_title tag_name=”h1″ font_family=”none” el_class=”medium-header”]F.A.Q.[\/mk_fancy_title][vc_accordions][vc_accordion_tab title=”Are there differences between the rugs and the blankets?”][vc_column_text css=”.vc_custom_1617013574459{margin-bottom: 0px !important;}”]They differ only in finishings: hems for blankets and fringes for rugs. The wool, texture and weight are the same.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Can I choose any colour I want?”][vc_column_text css=”.vc_custom_1617013594762{margin-bottom: 0px !important;}”]Yes, as long as you send us colour references by email or post.
\n[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Can I have a custom size?”][vc_column_text css=”.vc_custom_1617013612193{margin-bottom: 0px !important;}”]We can make pieces up to 30 meters in length, and the following loom widths: 90 cm, 120 cm, 160 cm, 180 cm, 200 cm, 220 cm, 240 cm.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Are the patterns always horizontal?”][vc_column_text css=”.vc_custom_1617013627417{margin-bottom: 0px !important;}”]Yes, if we work along the width of the loom, but the pattern can be placed vertically on the piece if it is hung on the wall.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Can you make other patterns?”][vc_column_text css=”.vc_custom_1617013643379{margin-bottom: 0px !important;}”]We can only make the patterns on our looms. We can’t make circles, waves or flowers.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Do you do wholesale for resellers?”][vc_column_text css=”.vc_custom_1617013658577{margin-bottom: 0px !important;}”]Yes, depending on quantities and the retail location. For online shops, we only do wholesale for resellers looking to stock our pieces, or those based abroad. Ask us about resale conditions by emailing the factory.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How do I proceed if I cannot find the product I want on this page?”][vc_column_text css=”.vc_custom_1617013702035{margin-bottom: 0px !important;}”]Call the Factory and talk to us on 266 502 179<\/a> or email us at fabrica@fabricaal.com<\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Do you ship worldwide?”][vc_column_text css=”.vc_custom_1617013723148{margin-bottom: 0px !important;}”]Yes, we ship worldwide, but we are not responsible for customs fees charged outside of Portugal. Upon placing an order, you can add optional transport insurance.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How should the blankets and rugs be cleaned?”][vc_column_text css=”.vc_custom_1617013740934{margin-bottom: 0px !important;}”]Preferably using dry cleaning. If this is not possible, pieces can be washed in cold water or with a wool program, and rolled out to dry.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How long does delivery take?”][vc_column_text css=”.vc_custom_1617013762525{margin-bottom: 0px !important;}”]It depends on the model and size. Up-to-date information on delivery times can be found on the Terms and Conditions page.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Do you accept returns?”][vc_column_text css=”.vc_custom_1617128456441{margin-bottom: 0px !important;}”]Yes, the return rules are mentioned on the terms and conditions page.
\n[\/vc_column_text][\/vc_accordion_tab][\/vc_accordions][\/vc_column][\/vc_row][\/vc_section]","protected":false},"excerpt":{"rendered":"

[vc_section css=”.vc_custom_1593078746404{margin-top: 50px !important;}”][vc_row css=”.vc_custom_1593079204193{margin-top: 75px !important;}”][vc_column][mk_fancy_title tag_name=”h1″ font_family=”none” el_class=”medium-header”]F.A.Q.[\/mk_fancy_title][vc_accordions][vc_accordion_tab title=”Are there differences between the rugs and the blankets?”][vc_column_text css=”.vc_custom_1617013574459{margin-bottom: 0px !important;}”]They differ only in finishings: hems for blankets and fringes for rugs. The wool, texture and weight are the same.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Can I choose any colour I want?”][vc_column_text css=”.vc_custom_1617013594762{margin-bottom: 0px !important;}”]Yes, as long as you […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/www.fabricaal.com\/en\/wp-json\/wp\/v2\/pages\/321"}],"collection":[{"href":"https:\/\/www.fabricaal.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.fabricaal.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.fabricaal.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.fabricaal.com\/en\/wp-json\/wp\/v2\/comments?post=321"}],"version-history":[{"count":19,"href":"https:\/\/www.fabricaal.com\/en\/wp-json\/wp\/v2\/pages\/321\/revisions"}],"predecessor-version":[{"id":46947,"href":"https:\/\/www.fabricaal.com\/en\/wp-json\/wp\/v2\/pages\/321\/revisions\/46947"}],"wp:attachment":[{"href":"https:\/\/www.fabricaal.com\/en\/wp-json\/wp\/v2\/media?parent=321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}