F.A.Q.

They differ only in finishings: hems for blankets and fringes for rugs. The wool, texture and weight are the same.

Yes, as long as you send us colour references by email or post.

We can make pieces up to 30 meters in length, and the following loom widths: 90 cm, 120 cm, 160 cm, 180 cm, 200 cm, 220 cm, 240 cm.

Yes, if we work along the width of the loom, but the pattern can be placed vertically on the piece if it is hung on the wall.

We can only make the patterns on our looms. We can’t make circles, waves or flowers.

Yes, depending on quantities and the retail location. For online shops, we only do wholesale for resellers looking to stock our pieces, or those based abroad. Ask us about resale conditions by emailing the factory.

Call the Factory and talk to us on 266 502 179 or email us at fabrica@fabricaal.com

Yes, we ship worldwide, but we are not responsible for customs fees charged outside of Portugal. Upon placing an order, you can add optional transport insurance.

Preferably using dry cleaning. If this is not possible, pieces can be washed in cold water or with a wool program, and rolled out to dry.

It depends on the model and size. Up-to-date information on delivery times can be found on the Terms and Conditions page.

Yes, the return rules are mentioned on the terms and conditions page.